Most frequent questions and answers
No there is no upfront cost. We provide all our debt collection services on a contingency
basis – we get paid only if we collect money due to you. With regards to all other
services, the cost is best negotiated with each client depending on their specific needs.
We open separate trust accounts for all our clients. Customers pay directly into our trust
account and we pay over these monies to you on a monthly basis. Alternatively, you
may request that customers pay you directly into your allocated bank accounts, in which
case you will need to send us a daily payment file so that we keep our records updated.
Yes, regular reporting is provided on all matters handed over. These expectations are
agreed upon upfront during the project implementation phase